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Unit Configuration

Units are the primary organizational level within a facility. Each unit has its own patients, staff assignments, and settings.

Unit Settings

Navigate to ManagementFacility to manage units. Each unit has:

SettingDescription
NameDisplay name for the unit (e.g., "Acute Behavioral Health")
Unit TypeClassification: Behavioral Health, Substance Abuse, Psychiatric, Emergency, Medical/Surgical, Long-Term Care, Other
FloorFloor or building identifier (optional)
Default Observation IntervalDefault interval for new patients on this unit (Q5, Q15, Q30, Q60)
Proximity Verification ThresholdBLE distance staff must be within to verify an observation (5–10 feet)
Night ModeNight observation protocol and hours
Escalation DelaysAlert escalation timing for Levels 2–4

Night Mode

Configure how observations work during nighttime hours:

SettingDescription
Night StartWhen night mode begins (e.g., 22:00)
Night EndWhen night mode ends (e.g., 06:00)
Night ModeObservation protocol during night hours

Night Mode Options

ModeDescription
Full EntryStaff enter the room and document normally
DoorwayStaff observe from the doorway without entering

Both modes keep a person in the loop — staff still lay eyes on every patient and chart each observation. Doorway mode trades full room entry for a doorway check to reduce sleep disruption while preserving clinical visibility.

Night mode affects the quick templates shown during observation entry and how proximity verification works.

Alert Escalation

Each unit can customize alert escalation timing:

LevelDefault DelayRecipient
Level 10 minutesAssigned staff
Level 25 minutesCharge nurse
Level 310 minutesUnit manager
Level 415 minutesDirector/Admin

Delays are cumulative — Level 3 triggers 15 minutes after the alert is created if still unacknowledged (5 + 10).

RSSI Calibration

Calibration is optional. The defaults are tuned for the wristband hardware and work in most rooms, only calibrate if proximity reads consistently wrong on a unit. A careless calibration is worse than none: if your hand or body shadows the signal during the measurement, the saved values will read short.

The Calibrate button on each unit's card lets you tune proximity distance accuracy for your facility's environment.

Running Calibration

  1. On the unit's card under ManagementFacility, tap Calibrate
  2. Select a wristband from the list of detected wristbands
  3. Hold the phone the way you would when documenting (screen toward you), with the wristband exactly 1 meter away in clear view. Keep your body out of the line between them.
  4. Tap Measure and hold steady while it samples
  5. Review the measured value and tap Save

Calibration measures the RSSI at 1m, the signal strength your device sees with the wristband 1 meter away (typically -53 to -65 dBm). Tap Reset to Defaults to restore the factory reference (-59 dBm).

When to Calibrate

  • When first deploying in a new facility
  • If proximity verification seems inaccurate (verifying too far away or not verifying when close)
  • After significant construction changes to the unit

Creating a Unit

  1. Navigate to ManagementFacility
  2. Tap Add Unit
  3. Enter the unit name, type, and floor
  4. Configure unit settings (night mode, observation interval, proximity threshold, escalation delays)
  5. Tap Create Unit

Editing a Unit

Tap the edit icon on any unit card to modify its name, type, or settings.

Deleting a Unit

Units with admitted patients cannot be deleted. Discharge or transfer all patients first, then tap the delete icon on the unit card.

Deleted units no longer appear in the UI, but historical data (observations, alerts, shifts) is preserved.