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Facility Configuration

Facility settings apply to all units and patients within the facility. Only admins can edit facility settings.

Facility Settings

Navigate to ManagementFacility to view and edit:

SettingDescription
NameDisplay name for the facility
AddressPhysical address (optional)
TimezoneFacility's local timezone — displayed as the current abbreviation (e.g., EDT, CDT)

SSO and EMR integration are configured on their own screens under ManagementIntegrations.

Timezone

The facility timezone determines:

  • When shifts start and end
  • How timestamps display in reports
  • Night mode protocol activation times

All data is stored in UTC. The timezone setting controls display and scheduling only. Changing it won't affect historical data.

Multi-Facility Support

Organizations with multiple facilities can manage them from a single account:

  • Each facility has independent units, staff, and patients
  • Staff accounts can be assigned to multiple facilities
  • Reports can be generated per-facility or organization-wide

Contact Ward support to enable multi-facility management.